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Privacy Policy

 

Conroy Browne International ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website conroybrowne.com or interact with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following categories of personal information:

  • Identity data: first name, last name
  • Contact data: email address, phone number, mailing address
  • Usage data: pages visited, time on site, referring URLs, browser type, device type
  • Communications data: messages you send us, survey or form responses
  • SMS/text opt-in data: phone number and consent to receive text messages (see Section 4)

We collect this information when you fill out a form on our website, register for a program, book a call, purchase a product, or otherwise interact with us.

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver services you have requested
  • Send transactional communications (booking confirmations, receipts, program access)
  • Send SMS/text messages you have opted into (see Section 4)
  • Send marketing and promotional communications (only with your explicit consent)
  • Respond to inquiries and provide customer support
  • Improve our website, services, and user experience
  • Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers: We share data with trusted third-party vendors (e.g., email platforms, CRM software, payment processors) who assist in operating our business. These vendors are contractually obligated to protect your data and use it only as directed by us.
  • Legal requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. SMS / Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When you provide your phone number and opt in to receive text messages from Conroy Browne International, you consent to receive SMS communications including coaching updates, appointment reminders, program information, and promotional offers.

  • Message frequency: Message frequency varies based on your activity and preferences.
  • Costs: Message and data rates may apply depending on your mobile carrier and plan.
  • Opt-out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further texts.
  • Help: Reply HELP for assistance, or contact us at conroy@conroybrowne.com.
  • Your SMS opt-in information and phone number will not be used for any purpose other than the communications you have consented to receive.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies (pixels, web beacons, local storage) to enhance your experience, analyze site traffic, and support our marketing efforts.

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Marketing cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Meta Pixel).

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include SSL encryption, access controls, and regular security reviews.

While we take data security seriously, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-out of marketing: Unsubscribe from email marketing at any time via the unsubscribe link in our emails.
  • Opt-out of SMS: Reply STOP to any text message at any time.
  • Data portability: Request your data in a portable format where applicable.

To exercise any of these rights, contact us at conroy@conroybrowne.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: